Christiaan Rollich of Tavern & Mullin Wine Bar

How long have you been a client of Penny Pound Ice?

To be really honest with you, I don’t remember

When was the first time you encountered Penny Pound Ice? Were you behind the bar or in front of it?

I think we had a James Beard event with all the past LA winners and current LA nominees at Lucques. Eric Alperin was a semi finalist at the time so I was making cocktails with him while he showed me the ropes of penny pound. I remember hearing about it and seeing it but working with is changed Everything . So to make a long story short I was behind the bar.

What keeps you coming back?

I used it once or twice when we did 1000pp events for fashion houses in random industrial places, I remember calling p.p. And they just delivered in the middle of no where.
When Ed Anderson starting taking photos for my book Bar Chef I saw the instant gratification of using beautiful ice.
quality of ice, and super easy to use.

Are you TEAM LOOKS or TEAM TASTES?

Tastes any day. We are all about the ingredients. How ever ice is very much an ingredient as well. One that I can’t get away from anymore.

Any advice to newbs who might be using Penny Pound?

Send an email, ask a question and order.

How long have you been a client of Penny Pound Ice?

Aside from the Varnish, I’m fairly certain we were one of the first clients — first at Honeycut, then Normandie Club & The Walker Inn, as well as numerous events over the last five or more years. When was the first time you encountered Penny Pound Ice? Were you behind the bar or in front of it? I first experienced Penny Pound in the mind of Eric Alperin — hatching plans to change LA’s ice game over a Daiquiri or two — then shortly after at The Varnish.

What keeps you coming back?

We continue to use Penny Pound Ice not just because the ice is an exceptional quality, but because of the high standards for service. In the same way that the folks behind Penny Pound Ice operate some of the best bars in the world, they approach their ice company with a similar focus on customer service and being hospitable to the end user’s needs. Flexible (and quick!) delivery schedules, customized ice options, and general consistency — all things that make our lives easier, our product better, and our team happier

Are you TEAM LOOKS or TEAM TASTES?

We’re TEAM ALL OF THE ABOVE.

Any advice to newbs who might be using Penny Pound?

Respect and understand your beautiful new ice. Don’t let it linger outside a freezer for too long upon delivery. But also don’t toss it in a shaker tin straight out of the freezer. Educate yourself on ice at least a scratch deeper than you would ever have before. And finally, be proud because your Daiquiri is frothier than it’s ever been and your Old Fashioned has never looked so good.

How long have you been a client of Penny Pound Ice?

Fall of 2012 when Alperin delivered it while driving his Prius.

When was the first time you encountered Penny Pound Ice? Were you behind the bar or in front of it?

I was behind the bar and have been a customer since the beginning so 7 years now.

What keeps you coming back?

Loyalty.

Are you TEAM LOOKS or TEAM TASTES?

Both

Any advice to newbs who might be using Penny Pound?

Bring your glassware to Penny Pound so you can find the best size that fits your glass, or choose your glassware based on affordable cut ice that is available in your city. Ice is not a one size fits all.